a new thing learnt

yesterday i was told to sell a movie combo, which consists of a pair of tickets, a large drink, and a large popcorn. so basically i had to get patrons to add $6 for the drink and popcorn.

i am a hardworking person, so i asked every possible customer to buy the combo.

i realised that my tone of speech really affects the outcome of the sale.

for the first hour or so, i used a questioning tone.

something like "would you like to add another $6 to get this combo?"

and i didn't even manage to sell one, which made me depressed.

then i decided to change my tone to a more telling tone.

"how about adding another $6 for this combo?" spoken with a deeper, buy-this-because-it's-good-for-you tone.

at the end of the day, i sold 11 combos, and every one of them was through the second method. i tried alternating the tone between customers, and the first one didn't work at all.

there was this 'large' couple, whom i thought would definitely buy the combo. i was so confident that they would buy it, so i tried the first tone with them to prove myself wrong.

they didn't buy it.

so maybe maybe next time, when you want someone to do something for you, tell them to do it, instead of asking them. it worked for me, it might work for you too.